About Me

As the CEO and lead freelancer at Tori Grasso Freelance LLC, I provide a range of services including web development, machine learning, and business management. I collaborate with clients to deliver tailored solutions that streamline operations and drive business growth. With a focus on innovative technologies, I manage projects from conception to deployment, ensuring high-quality results that meet client needs. My role also involves strategic planning, client relations, and continuous improvement of processes and workflows.

Built and maintain TheDoodPack.com, a Google App Engine Django web application that supports all aspects of the business, including form submissions and automated workflows, with regular feature updates.Manage Google Workspace administration for three users and an admin account, ensuring security and operational efficiency. Co-founded TheDoodPack Rescue Relief Inc, a 501C3 nonprofit dedicated to feline and canine rescue, overseeing essential legal and regulatory filings to support operations.Beyond administrative and technical responsibilities, provide hands-on care by walking dogs and assisting with kitten care as needed. This role has been instrumental in shaping my skills as both a small business owner and a nonprofit leader, teaching me the intricacies of running an LLC and a 501(c)(3) organization—from legal and regulatory management to marketing, operations, and strategic planning.It has reinforced the value of hard work, perseverance, and trusting the process while allowing me to merge my passions for technology and animal rescue.Being able to develop and enhance a platform that directly benefits the animals I care for is incredibly rewarding, and I continuously seek new ways to improve efficiency and outreach through digital solutions.Rescue isn't just something I do.It's a way of life, and having the opportunity to integrate it with my technical expertise through web development, automation, and marketing makes this work even more fulfilling.

Designed and implemented custom software solutions, leveraging JavaScript to create dynamic forms and streamline workflows tailored to client needs.Automated data integration processes using PowerShell scripts and Task Scheduler, ensuring consistent and efficient data flow between systems.Developed and optimized SQL stored procedures to enhance performance, support complex data operations, and maintain database integrity.Executed 4-7 projects per quarter, independently developing solutions and ensuring timely delivery to meet client requirements.Created comprehensive documentation for all implementations, including detailed technical write-ups and in-code comments, to facilitate future maintenance and team collaboration.This role enhanced my ability to design scalable solutions, improve system efficiency, and effectively manage multiple client engagements.

Developed and optimized Informer reports, datasets, and visuals, leveraging JavaScript to create custom report fields tailored to client data needs.Designed and implemented custom software solutions using Envision Basic, improving operational efficiency and addressing unique business requirements.Managed and tracked 3-4 projects simultaneously, ensuring timely delivery and alignment with client expectations.Conducted client calls to gather requirements, provide updates, and ensure solution effectiveness.Created detailed documentation as needed to support project implementation and future maintenance.This role enhanced my technical problem-solving abilities, project management skills, and client communication expertise.

Delivered personalized, project-based coding lessons in one-on-one weekly sessions, tailoring instruction to each student's unique interests and learning goals.Conducted 3-5 individual sessions per week, teaching programming concepts through hands-on development in Scratch, JavaScript, and Python.Produced 30-45 minute tutorial videos demonstrating project development and game creation, enhancing student engagement and independent learning.Led workshops for groups of 5-10 students, guiding them through interactive coding projects while reinforcing fundamental programming principles.Strengthened communication skills by breaking down complex technical concepts and adapting teaching strategies to diverse learners, fostering a passion for coding among students.

Served as an IT CSA Team Lead, providing technical support to a campus of approximately 2,500 students, faculty, and staff.Delivered both on-campus and remote assistance to troubleshoot and resolve technical issues efficiently while managing and organizing support tickets through Footprints software.Worked alongside other team leads to mentor support staff, offering guidance on troubleshooting strategies and technical best practices.This role strengthened my leadership, problem-solving, and teamwork skills while enhancing my ability to manage IT operations in a fast-paced environment.

Developed a visual progress monitoring feature for medical testing software, enhancing data visibility and improving experiment tracking to aid decision-making.Utilized C# and Visual Studio for software development and debugging, ensuring functionality and efficiency in the application.Worked closely with a senior developer and a fellow intern, collaborating on Git version control implementation and learning best practices in team-based software development.This experience strengthened my technical skills while reinforcing my ability to work effectively in a small, agile team environment.

Served as a Summer Bank Teller at Northwestern Bank, floating between multiple branches across Lorain County to provide coverage for employee vacations.Assisted an average of 30 to 50 customers daily, efficiently processing transactions such as deposits, withdrawals, and payments while ensuring accuracy and compliance with bank policies.Adapted quickly to different teams and branch operations, strengthening problem-solving skills and customer service abilities.Built rapport with customers by addressing inquiries and providing a positive banking experience.This role enhanced my ability to work in a fast-paced environment while maintaining attention to detail and delivering excellent service.